CORRESUR Admits Billing Error on Riccheri Highway and Announces Refunds

Concessionaire CORRESUR reported on Tuesday, August 18, that a data processing error on the Riccheri Highway led to incorrect toll charges for users. The failure occurred on August 14, between 10 AM and 6 PM, and has already been corrected.

According to the official statement, shared on social media platform X (formerly Twitter) by journalist Ernesto Arriaga, refunds are already being processed. The company did not specify the total amount affected or the number of users impacted, but assured that the correction is being applied automatically.

What is CORRESUR and its role on the Riccheri?

CORRESUR is the concessionaire responsible for operating and maintaining the Riccheri Highway, one of the busiest routes in the Buenos Aires metropolitan area. It connects the city of Buenos Aires with the western suburbs, serving thousands of vehicles daily.

The highway uses electronic tolling and automatic payment systems, allowing drivers to pass without stopping. However, such systems can experience technical glitches, like the one on August 14.

How to check if you were affected

Users who traveled on the highway during the mentioned time should review their account statements or credit/debit card transactions. If you notice an incorrect charge, you can:

• Wait for the automatic refund, which CORRESUR says is already in progress.
• Contact CORRESUR customer service to file a manual claim.
• Check the refund status on the concessionaire's official app or website.

The company did not provide further details about the cause of the error but assured that measures have been taken to prevent recurrence. Meanwhile, affected drivers should receive their reimbursement in the coming days.

This incident highlights the importance of regularly monitoring automatic toll charges, especially when technical issues occur.