22/06/2026 10:50 - Tecnologia
Un smartphone moderno mostrando la interfaz de WhatsApp con un candado de seguridad digital y un escudo protector sobreimpreso, representando la seguridad y recuperación de cuenta. El fondo tiene un tono verde suave característico de la app, con iconos flotantes de verificación, llaves y alertas de seguridad.
WhatsApp is one of the most widely used messaging applications globally, with over 2 billion users across more than 180 countries. For this reason, it has become a prime target for cybercriminals. Every year, thousands of users report account theft through techniques such as phishing (fraudulent messages pretending to be from legitimate services), identity impersonation, or tricks to obtain verification codes.
When this happens, acting quickly is essential to prevent attackers from using your account to scam family, friends, or work contacts.
If you see the message "your number has been registered on another device" or notice suspicious activity that isn't yours, the first step is to try recovering the account from your own phone:
While recovering access, it's crucial to inform family, friends, and work groups through other channels: phone call, SMS, email, or other social networks.
Many attackers use the hacked account to:
Explain that any strange messages received in recent hours were not sent by you and that they should not respond or share any information.
Once you manage to get back into your WhatsApp, the next step is to shield your account:
Even if someone obtains an SMS code, they won't be able to enter without that extra PIN. It's an additional security layer that can prevent future hacks.
Another key measure is reviewing which devices have active sessions on your WhatsApp:
This cuts off any access through WhatsApp Web or the desktop app that the attacker may have set up. Take the opportunity to also close old sessions you no longer use.
WhatsApp Web allows you to use WhatsApp on a computer by scanning a QR code with your phone. While convenient, it also means that anyone who gains access to your unlocked phone—even briefly—can link your account to their computer and read all your messages.
Although WhatsApp doesn't use a traditional password system, the attack could be part of a broader compromise of your digital security.
If the cybercriminal had physical access to your phone or email, they might have also tried to access other services such as:
Experts recommend changing passwords for your main accounts, activating two-factor authentication, and reviewing login records to detect suspicious access.
If, despite everything, you can't recover your account (for example, because the code doesn't arrive, the attacker activated a PIN you can't reset, or you no longer have access to your number), it's time to contact WhatsApp support directly:
In serious cases, WhatsApp can temporarily deactivate your account to prevent it from being used in scams while your identity is verified.
At the same time, save screenshots and evidence, in case you need to file a report with the police or a specialized cybercrime unit in your country.
Recovering a compromised WhatsApp account is possible if you act quickly and follow the platform's security recommendations. The sooner you react and the more organized your information is, the easier it will be to recover your account and minimize damage.
Remember that prevention is always better than cure. Enabling two-step verification before any incident occurs is the best way to protect your account and avoid these stressful situations.
Source: El Comercio (Perú) - Technology Section
Alfredo S. Quiroga